E-Commerce
From Order Tracking to Returns, Post-Sales on Autopilot
Let AI answer hundreds of "where is my order" questions a day, and your team focuses on sales. Decrease shopping cart abandonment rates.
%30
Increase in conversions
%90
Automation of support queries
24/7
Sales support
%45
Decrease in support costs
Use Cases
BozLat AI does exactly the following in your e-commerce business:
📦
Order Status & Tracking
Customer enters their order number, and the AI instantly provides the shipping status.
Example:"Where is my order?" → "Your order SP-48213 will be delivered today."
↩️
Return & Exchange Process
AI learns your return policy and guides customers step-by-step.
Example:"I want to return an item" → Guides them to fill the return form, provides courier info.
🛒
Product Recommendations & Stock
Upload your product catalog to the AI; let it answer size, color, and stock questions.
Example:"Is there XL size in blue?" → Checks stock status and informs.
💬
Cart Abandonment Recovery
Sends reminders via WhatsApp to customers who abandoned their cart, increasing conversions.
Example:Sends a personalized message 1 hour later for items left in the cart.
Key Features
Product catalog integration
Upload your PDF or Excel product list, and AI uses it.
WhatsApp Business
Order notifications and support from a single channel.
Return policy AI
Upload your policy document, and AI guides customers.
Multi-business
Manage multiple stores in Professional and higher plans.
Empower Your E-Commerce Business with AI
Try 7 days for free — no credit card required, 5-minute setup.
Frequently Asked Questions
Can it integrate with shipping systems?
You can upload shipping tracking info as documents or transfer it instantly via webhooks.
My product catalog is very large, will it be a problem?
It supports catalogs with hundreds of products. Runs fast searches with Qdrant vector database.
Does it connect to Trendyol or Hepsiburada?
Marketplace integration is on our roadmap. Currently web chat and WhatsApp are supported.
How does it learn the return process?
Simply upload your return policy PDF to the panel. AI reads the document and guides customers.