From Order Tracking to Returns, Post-Sales on Autopilot
Let AI answer hundreds of "where is my order" questions a day, and your team focuses on sales. Decrease shopping cart abandonment rates.
Use Cases
BozLat AI does exactly the following in your e-commerce business:
Order Status & Tracking
Customer enters their order number, and the AI instantly provides the shipping status.
Return & Exchange Process
AI learns your return policy and guides customers step-by-step.
Product Recommendations & Stock
Upload your product catalog to the AI; let it answer size, color, and stock questions.
Cart Abandonment Recovery
Sends reminders via WhatsApp to customers who abandoned their cart, increasing conversions.
Key Features
Guides for E-Commerce
9 min read
Instagram DM Order Briefs for Corporate Gift Manufacturers
Turn Instagram DMs into quote-ready corporate gift briefs by collecting quantity, delivery date, personalisation and approval details before handoff.
6 min read
Back-in-Stock Alerts and Pre-Order Automation
The customer asking about an out-of-stock item is closest to buying. How to run waitlists, notify fairly, handle pre-orders and use the demand data.
7 min read
Handling Returns and Exchanges over WhatsApp
Return requests are the tensest conversations in your inbox. A practical flow for collecting evidence, starting the shipment and keeping the customer.
7 min read
Automating Payment Collection with WhatsApp Payment Links
Closing the sale inside the conversation: how to generate order-bound payment links, time reminders, avoid fraud patterns and reconcile payments with your accounting records.
Empower Your E-Commerce Business with AI
Try 7 days for free — no credit card required, 5-minute setup.